PRIVACY POLICY

 

BASIC DATA PROTECTION INFORMATION

 

Responsible LA ALQUERIA DEL AZAHAR, S.L. + info
PurposeTo attend the requests made through the web, manage the sending of information, manage your on-line purchases, register as a user. + info
LegitimationConsent of the interested party and execution of a pre-contract/contract + info
AddresseesNo data will be transferred to third parties unless required by law or in the event that it is necessary to meet your request + info
RightsYou may exercise your rights of access, rectification, deletion and opposition, limitation of processing, data portability and not to be subject to automated individualized decisions. + info
Additional InformationYou can consult additional information on data protection on our website. + info

 

LA ALQUERIA DEL AZAHAR, S.L., hereinafter, undertakes to comply with current legislation at all times regarding the processing of personal data. Through the following privacy policy LA ALQUERIA DEL AZAHAR, S.L., in accordance with the requirements of the RGPD informs users of:

1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The person responsible for processing your data is LA ALQUERIA DEL AZAHAR, S.L.:

Identity LA ALQUERIA DEL AZAHAR, S.L. - B97467138
AddressCalle General Ramos Serrano, 4, 38004 - Santa Cruz De Tenerife
Phone922288355
Webnaranjasaldia.es
E-mailcontabilidad@herzam.net

 

LA ALQUERIA DEL AZAHAR, S.L. informs the user that the data provided through browsing our website, the contact form or sending emails, will be processed by LA ALQUERIA DEL AZAHAR, S.L. and that such treatment is included in the Register of Processing Activities managed by LA ALQUERIA DEL AZAHAR, S.L. in accordance with the provisions of the RGPD.

 

2. WHAT IS YOUR PERSONAL DATA USED FOR?

In naranjasaldia.es when the user accepts our privacy policy authorizes us to use and process the personal data provided for:

  • To send you the information and provide you with the service you request through the various forms available on our website.
  • To provide you with information about the offers, products and services requested.
  • Occasionally, LA ALQUERIA DEL AZAHAR, S.L. may use your personal data to send you notifications by e-mail. Such notifications will be made to inform about changes in our services or products or in our policies and legal conditions.
  • Process your purchase on-line through our platform.
  • To send you commercial communications about offers, activities and promotions of LA ALQUERIA DEL AZAHAR, S.L. and the sector that may be of interest to you by conventional or electronic means when you have ticked the box that you wish to receive information.

naranjasaldia.es also collects information from web users not provided directly by them through cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis in order to provide a better service through our website, for which the GOOGLE ANALYTICS application will be used, which is a Google tool to help analyze website owners how their visitors interact with their properties. You can learn more about their privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html.

Google, including all of its tools, complies with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.

naranjasaldia.es will try at all times to establish appropriate mechanisms to obtain the consent of the user for the installation of cookies that require it. When a user accesses our website a pop-up appears informing of the existence of cookies and that if you continue browsing our site gives its consent to the installation of cookies. The acceptance of the installation of cookies entails the acceptance of the conservation of the IP address in the records of naranjasaldia.es, along with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our "Cookies Policy".

 

3. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legitimacy for the processing of your data by LA ALQUERIA DEL AZAHAR, S.L. is based on:

  • In the execution of a pre-contract/contract to send you the information and provide you with the requested service, for the management of your on-line purchase and to register you as a registered user, otherwise it will not be possible.
  • In the user's consent to the sending of commercial communications of offers, activities and promotions of LA ALQUERIA DEL AZAHAR, S.L. and the sector that may be of interest. The user may revoke the consent given at any time.

4. HOW LONG DO WE KEEP YOUR DATA?

The data to send you the information or provide you with the service you request through the various forms available on our website, to manage your online purchase through our platform, and your registration as a user will be retained for as long as the contractual relationship is in force, and once completed during the legal limitation period.

The data processed for sending commercial communications about offers, activities and promotions of LA ALQUERIA DEL AZAHAR, S.L. and the sector that may be of interest, management of your comments on the blog will be retained as long as the user does not revoke the consent given.

The IP address obtained through cookies will be kept for a period of one year, in order to demonstrate the user's consent.

Regarding the period of conservation of cookies, you can get more information on our website in the section "Cookies policy".

5. WHAT KIND OF DATA DO WE PROCESS FROM OUR USERS?

LA ALQUERIA DEL AZAHAR, S.L. treats the following categories of data:

  1. Data of users who fill in any of the available forms: The personal data that LA ALQUERIA DEL AZAHAR, S.L. requests include:
  • Identification data: name and surname, telephone, postal and e-mail address.
  • Data relating to the application
  1. Data of users who want to receive information, commercial communications and information:
  • Identification data: Name and surname, e-mail address.
  1. Data of users who register on our platform:
  • Identification data: Name and surname, postal and e-mail address, telephone, billing address.
  1. Data of users who make a purchase:
  • Identifying data: Treatment, name, surname, first name, postal and e-mail address, telephone, billing address.
  • Transaction data: Products purchased and payment method
  1. Data of users who browse our website: Data provided by cookies and Google Analytics.

Only those over 16 years of age can provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data provided to LA ALQUERIA DEL AZAHAR, S.L. and declares that he/she is over 16 years of age, and shall be solely responsible for any false or inaccurate statements made.

The personal data processed by LA ALQUERIA DEL AZAHAR, S.L. may be mandatory or voluntary.

Voluntary information is information that the user is not obliged to provide in order to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusal to provide them will make it impossible to provide the service or meet your request.

In the event that you provide us with data of third parties, you declare that you have their consent and you agree to transfer the information provided in this clause, exempting LA ALQUERIA DEL AZAHAR, S.L. from any kind of obligation. However, LA ALQUERIA DEL AZAHAR, S.L. may carry out verifications to verify that the third party has been informed by adopting the diligence measures established in the data protection regulations.

6. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties unless required by law or in the event that it is necessary to fulfill your request.

7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before LA ALQUERIA DEL AZAHAR, S.L.:

  1. Access your personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
  4. Oppose your treatment
  5. To request the limitation of the processing of their data when any of the conditions provided for in the regulations are met.
  6. Request the portability of your data in the cases provided for in the regulations.
  7. Prevent automated decisions
  8. Revoke consents given

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and enclose proof of identity and a postal or e-mail address for notification purposes. This request can be made either by mail to: LA ALQUERIA DEL AZAHAR, S.L. Calle General Ramos Serrano, 4, 38004 - Santa Cruz De Tenerife, or at the following e-mail address: contabilidad@herzam.net.

LA ALQUERIA DEL AZAHAR, S.L. shall answer the request for the exercise of rights within one month from the receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that LA ALQUERIA DEL AZAHAR, S.L. has violated the rights that the data protection regulations recognise at www.aepd.es.

 

8. ARE MY DETAILS SAFE?

LA ALQUERIA DEL AZAHAR, S.L. has a contract with the hosting company Cdmon for the hosting of its website. It is a European company and has the latest systems in security measures.

LA ALQUERIA DEL AZAHAR, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their confidential nature.

LA ALQUERIA DEL AZAHAR, S.L. undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is done through a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

9. DO YOU NEED AN ACCOUNT AND/OR PASSWORD?

The user can register on our website, for this it is essential to create an account. It is the responsibility of the user to maintain the confidentiality of the account information, including the password, as well as any and all activities that occur in it.

The user has the obligation to inform LA ALQUERIA DEL AZAHAR, S.L. immediately in the event of any unlawful use of his/her account or password, or if any security problem occurs, by sending an e-mail to contabilidad@herzam.net.

10. LINKS TO OTHER WEBSITES

If you choose to leave our Web site through links to other Web sites not belonging to our company, LA ALQUERIA DEL AZAHAR, S.L. will not be responsible for the privacy policies of such Web sites or for the cookies that they may store in the user's computer.

Version: 1.0

Date: 24/12/18